Novotel Madrid City Las Ventas

This hotel doesn't disappoint you whether you are a business person or a family. Its perfect location halfway between the airport and the city center makes it a very pleasant place. It is located in a residential area with peace and quiet, so it isn't like a downtown hustle and bustle. There is a main road running past, but noise insulation is very good. The staff were super friendly and respectful, check-in was less than a minute, and the room was awesome. There was cleanliness and peace all over the hotel. It is very sophisticated. The beds are very comfortable with firmness and different types of pillows, whether tou like soft or hard. There is a large laptop safe as well as ample space for luggage and clothing. The bathroom is well-equipped with hairdryer and shower gel and shampoo. Breakfast was wonderful, with a wide selection of foods, including soy and oat milks, for those who are vegan and vegetarian. There were many different types of herb teas, coffee and hot chocolate, as well as lots of fruit and bakery besides the main dishes of fresh bacon and sausages. Getting to this hotel takes only 10-12 minutes from the airport by taxi. To get to the city center from the hotel, there is the bus stop right outside the hotel on the road (1 min walk), number 53, which takes you to main points of downtown. Other options are local taxis or Bolt for instance. Great experience altogether.

A great hotel for family vacations. The two rooms, we booked, were connected inside by a door, which was perfect option for a family with 3 children. The room was warm, clean with daily housekeeping. A special “thanks” for the excellent buffet breakfast.

The quality for what you paid for was very good. Staff overall were very good and so were the bar tenders. Very easy check in and check out. Rooms had good air con and were comfortable. The variety at breakfast was very good and all freshly cooked.

We had a wonderful stay at this hotel. The rooms were nice and exceptionally clean, providing a high level of comfort. The breakfast was great, offering a variety of delicious options. The staff were friendly and always helpful, making the experience even better. I highly recommend this hotel for a comfortable and enjoyable stay.

The Staff was very friendly and they have helped me to do a late check in as well as late check out. Everything went well with the stay. The sofa bed was not great but not bad too.